Create or Edit Tickets and Ticket Groups

Modified on 12 August

A ticket group is the highest level of ticket type, used to group more than one type of ticket. You can add or edit the tickets you've created in the wizard on your event dashboard, and you can also create ticket groups. 

Adding or Creating Tickets 

In the dashboard, go to Tickets >> Setup. 

You'll see a list of existing tickets, grouped inside one ticket group:

You can edit or delete these tickets with the trash can and edit icons. 

To add new tickets, select Add Ticket.

Enter a name for your ticket. You can also write a description of the ticket, but it is not required. 

You can require the number of purchased tickets at this level to be a multiple of any number. For example, you could enter “2” and thus require that all purchases at this level be of an even number of tickets. 

You can also use the checkboxes to make the ticket 21+ only or mark it as part of a combo ticket.

You can then add additional ticket levels by clicking Add Ticket. When you are finished, save your tickets by clicking the Save button. 

Creating a Ticket Group

In the event dashboard, go to Tickets >> Ticket Groups and click Add Ticket Group.

Enter your ticket group’s name. Next, choose whether you would like to set start and end dates for the ticket group. These are not the start and end times for ticket purchase, but the actual dates and times that the tickets in the group will be used. (For example, if you are selling tickets to a fundraising dinner, you could set up a ticket group with a start date of September 7th at 6:00 PM and an end date of September 7th at 9:00 PM.) 

You can add additional ticket groups and rearrange the order in which they display by dragging, dropping, and saving. 


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