Wizard Step 2: Create Tickets

Modified on 12 February

The second step of the event wizard is Tickets. In this step, you will create your purchase period(s) and tickets. 

Complex Events

Keep in mind that if you have more than a few ticket types that will need to be grouped somehow, like an event with multiple days and times, you will want to use Advanced Tickets. This is a setting that is available in the dashboard after you complete the wizard. If you are going to need to use Advanced Tickets, the only tickets you should create in the wizard are tickets with the names of the groups you will need. For example, for a weekend festival, you would create just three tickets in the wizard: Friday, Saturday, and Sunday. Later, when you turn on advanced tickets, these will become your ticket groups and you will be able to add additional ticket types underneath them.


Creating a Ticket 

Enter your ticket’s name and enter dates for purchase to open and close. Click Add Another Purchase Period if you need to change the price of the ticket based on the date. 

Enter a price for the ticket for each purchase period. 

You can add multiple tickets by clicking Add a Ticket each time. The purchase period will default to the first one you set up. 


In addition to adding tickets, you can edit the default refund/waiver in the second step of the Ticket Wizard:

When you're done creating tickets and editing your waiver, click Save and Continue to go to the next step. You won't be able to go back to Step 2, but you can edit or add tickets (under Tickets >> Setup) and edit or add up to 2 more waivers (under Event >> Waiver/Refund Policy) in the dashboard.

Once you click Save & Continue, you will move on to Step 3 of the Ticket Wizard

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