Download and Enable the Tickets App

Modified on 17 November

Checking in your event’s attendees and collecting on-site ticket purchases is quick and easy with the TicketSignup Tickets App. The Tickets App is available for iOS and Android phones and tablets.

There are also QR codes and links in your Event Dashboard (for both Apple Devices and Android Devices) to easily locate the app. To locate these, go to Event >> CheckIn, and click Mobile App:

The Tickets App is built on the same architecture as RunSignup’s CheckIn App and customized for ticket events. You can quickly scan QR Codes or search by ticket holder name/ticket ID to check in your attendees in seconds. In addition, you can allow attendees to purchase tickets or store items on-site through the app.

Enable Mobile CheckIn

To enable the Tickets App for your event, navigate to Event >> CheckIn on your Ticket Event Dashboard, and click Mobile App from the CheckIn Settings page. You will set up a password that will be entered into the app to access your attendee data for security purposes:

When you open the app on your device, search for and then select your ticket event.

You will be required to enter the password that you entered in the Ticket Event Dashboard to load your event’s data. 

Now you are able to check in attendees!

Enable Point-of-Sale

One you have setup your event in the Tickets App, you can set up purchases through the app. To do so, click the Purchase tab at the bottom of the screen, and you will be directed to register your device by entering the password you set up under Event >> CheckIn in your Event Dashboard:

Now you are ready to receive purchases through your app!

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