You can share and manage store items across all of your ticket events using our Warehouse feature. Each Warehouse is linked to a payment account. You can use the store items in a Warehouse across all ticket events under that payment account.
In order to view and manage a Warehouse, you must be a user on that payment account. Learn how to add users to your payment account here.
Create and Access the Warehouse
When you add your first a store item to a ticket event, your Warehouse will be created. Once you have a Warehouse, you will see the option to either create a new item or add existing items from the Warehouse when you add new store items to your ticket events:
When you click Add Existing Items, a list of all Warehouse items will show for you to select which store items you would like to add to that event:
Access the Warehouse
There are two ways to access and manage the Warehouse itself. The first option is to click the profile icon on any page in the platform and then click the My Warehouses option in the drop-down:
The second option is from your profile, under Nonprofit Links, click My Warehouses:
If you have ticket events that use different payment accounts, you will see a Warehouse created per payment account:
Click into the Warehouse to view/manage current items and add new ones:
Add and Manage Warehouse Items
You can add store items into the Warehouse by adding a new store item from a ticket event, which will automatically be added to your Warehouse, or by adding the item directly from the Warehouse.
To add a store item from the Warehouse, click the + Add a Store Item button at the bottom of the page in your Warehouse:
From here, you will be able to add the store item information, including the item name, price, availability dates, variants, and which ticket event stores you would like the item to appear in:
Once you have finished inputting the item information and selecting which ticket event stores to show the item, click Save Item.
Manage Store Items
To manage the basic information, inventory, display, and pricing options for the item, click the drop down arrow on the right-hand side of the store item in the Warehouse.
Note: Updating any of these parameters will automatically update the item across all ticket events where the item is available.
This option brings you back to the same settings that you setup when adding the store item. This includes the item name, price, availability dates, variants, and which ticket event stores you would like the item to appear in.
This setting allows you to set the inventory for the item, including the minimum/maximum quantity per order, minimum/maximum quantity per ticket, overall initial quantity available, as well as the overall initial quantity available for each variant of the item:
Note: If there is unlimited availability for an item, there will be an infinity symbol in place of the remaining quantity.
Once you have set the quantities, click the Save Item button at the bottom of the page.
This setting allows you to add or delete images of the item and edit the item description:
Once you have set the display options, click the Save Item button at the bottom of the page.
This option allows you to set up pricing for each variant of the item.
Note: If you do not have any variants for the item, you will not see this option in the drop-down menu when managing the item.
Once you have set the variant pricing, click the Save Item button at the bottom of the page.
This option allows you to delete the item from the Warehouse. This will also delete the item from all ticket event stores that this item appears in.
Once you have set the overall store item settings, you can navigate to the item in the ticket event store and set store-specific settings.
Click the drop-down arrow next to the store item, under Store >> Store Setup in your Event Dashboard to edit this item in the Warehouse, set store specific settings, or remove the item from the specific ticket event's store.
Click Store Specific Settings to set the the Product Availability for the item for this ticket event.
Once you are finished setting the Product Availability, click Save Item.
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