:

Ticket Caps

Modified on 11 February

You can set up simple ticket caps on the Event Dashboard under Tickets >> Caps >> Ticket Caps. This lets you enter a simple maximum number of tickets available for each ticket:



You can also set combined ticket caps under Tickets >> Caps >> Cross Ticket Caps. Click Add Another Cap, enter a value, then select the tickets included in the cap. This limits the total combined tickets sold of the tickets included in the cap:




Once you have enabled Advanced Tickets, there are advanced ticket cap options:


Advanced Caps: Multi-Ticket Caps

You can set limits across ticket levels within each group. This setting is in under Tickets >> Caps >> Multi-Ticket in the event dashboard. Click Add Another Cap, enter a value, and select the ticket levels included in the cap. This limits the combined tickets for each ticket level included:



Advanced Caps: Ticket Group Caps

You can set caps on each ticket group in the event dashboard under Tickets >> Caps >> Ticket Group Caps. This limits the combined tickets purchased at each ticket level for that group:




Advanced Caps: Cross Ticket Group Caps

You can create caps across ticket groups in the event dashboard under Tickets >> Caps >> Cross Ticket Group Caps. Click Add Another Cap, enter a value, and select the ticket groups you would like to include in this cap. This limits the combined number of tickets sold for the groups included:


Display Options

 If you want to feature the tickets remaining for your available tickets, you can do so under Event >> Purchase Settings >> Settings in your event dashboard. You now have two different display options:



Wrap in tooltip: Hide the number of tickets and show the details in a tooltip. This is useful when you are using advanced ticket caps across different ticket types and groups.



Always show simple information: Show the number of tickets per ticket type. This is best when you have simple caps set up per ticket.



Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select atleast one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article