How can I edit or cancel my recurring donation?

Modified on 28 June

GiveSignup offers recurring donations on ticket events and donation websites. The options for recurrence are monthly, quarterly, and yearly. When a recurring donation is made, there is an option to set an amount at which payments will stop. For example, If you choose to leave this field blank at the time of your initial donation you will still have the opportunity to change or stop these recurring payments. 

To access your donation management page you can do either of the following:

  1. Locate your donation confirmation email and follow the link to Manage Donation.         

  1. View your recurring donations page in your personal profile. 

Under My Recurring Donations, you will find your donation management page that will list all of your ongoing donations. Locate the donation that you wish to edit or cancel and select the Details/Update button to the right.

To stop your recurring donations indefinitely, select the link under Disable Donation. This will take you to a confirmation page in which you can continue with the cancellation or, if you change your mind, edit donations instead. 

To make a change to your donation amount, stop amount, or donation frequency, you may enter these changes in the appropriate field and save them by selecting the Update Donation button. 

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